Best4Mage Terms and Conditions
Please read the following text containing the terms and conditions carefully before using Best4Mage. By purchasing products from us, we suppose that you read and agree to our terms and conditions.
Copyright
Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Best4Mage. Best4Mage is the copyright holder of all software sold on this site. The copying, redistribution, use or publication by you of any products withoutour permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website. Refunds, support service and bug fixing service are not available to violators of copyright.
License
Only one copy of an extension can be used on one Magento installation solely for your own personal or business use. This means you are allowed to use the extension in a multistore environment as long as there is only 1 use per Magento backend domain. A separate License should be purchased for each Magento installation. Please read the licence agreement for more details.
Support and bug fixing policy
Best4Mage offers unlimited free support for products purchased from us. Customers are free to report any bugs experienced while using our extensions. Best4Mage will try to fix the bugs as soon as possible. To report bugs or request support please create a ticket in our support portal that can be reached from your customer account.
Software updates policy
Best4Mage offers free lifetime updates for products purchased from us. Latest versions of the purchased extensions can be found in the customer account. Module updates are provided only for the Magento version branch, for which the product was purchased. For example, if you buy the extension for Magento 1.X.X, updates and support will be provided only for Magento of 1.X.X version branch. Updates for Magento of 2.X.X versions will not be provided for free even if the period of free updates and support will still be running. Magento 2, which was released in the fall of 2015, is a completely different solution in terms of architecture and is incompatible with all extensions developed for Magento of 1.X.X versions, including the ones provided by Best4Mage. Due to this extensions for Magento 2 will need to be developed from scratch and are treated as completely new extensions, not as new versions of extensions developed for Magento of 1.X.X versions.
Refund policy
We offer a 14-day money back guarantee for all our extensions. You can get a full refund if you are not satisfied with any of our extensions during 14 days after the purchase, unless the copyright is infringed. To get the refund please contact us. All refund requests submitted after 14 days are not accepted. Fees for installation, conflicts resolution and customization services are not refundable. Payments done by Bank Transfer outside SEPA area will have extra fee of € 15,-.
Notification of Changes
Best4Mage reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Changes to our terms and conditions will be published at this page.